Refund policy

 

Return & Refund Policy

Thank you for shopping with BUYBARAKAH. Customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.


1. Return Eligibility

Customers can request a return within 7 days of receiving the product.


The item must be unused, undamaged, and in its original packaging.


Products with missing accessories, damaged packaging, or signs of use may not be eligible for return.


Proof of purchase (order number or receipt) is required.


2. Non-Returnable Items

The following items cannot be returned:


Personal care or hygiene products


Customized or personalized items


Digital products or gift cards


Products damaged due to misuse by the customer


3. Damaged or Wrong Products

If you receive a damaged, defective, or incorrect item:


Contact us within 48 hours of delivery.


Send clear photos/videos of the product and packaging.


After verification, we will arrange a replacement or refund.


4. Refund Process

Once the returned item is received and inspected, refunds will be processed within 5–7 business days.


Refunds will be credited to the original payment method.


Shipping charges are non-refundable unless the mistake was from our side.


5. Order Cancellation

Orders can be cancelled before shipment.


Once the order is shipped, cancellation may not be possible.


6. Return Shipping

Customers may need to bear return shipping charges unless the item is defective or incorrect.


Return address details will be provided by our support team after approval.


7. Contact Us

For return or refund requests, contact us at:


Email: jaidmakrani7@gmail.com

Website: BUYBARAKAH


We appreciate your trust and support. Thank you for shopping with us!